Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), Customertimes Software provides this Customertimes Corp California Consumer Privacy Act Notice (“CCPA Notice”). This CCPA Notice supplements our Privacy Notice, available at https://ctsoftware.net/privacy-policy/ and applies solely to California consumers.
This CCPA Notice explains how we collect, use, and disclose personal information about California consumers, and the rights that California consumers have under the CCPA. This CCPA Notice explains how California consumers can exercise their rights to request that Customertimes Software (1) provide certain personal information that we have collected about them during the past 12 months, along with related information described below, and/or (2) delete certain personal information that we have collected from them.
We collect the following categories of personal information:
We disclose the above categories of personal information to our contractors for the purposes of providing services to Customertimes Software; to our referral partners; and other parties where required by law or to protect our rights for our operational business purposes.
Personal information does not include:
We do not sell personal information that is subject to the CCPA’s sale limitations. The CCPA defines a “sale” as the disclosure of personal information for monetary or other valuable consideration.
We obtain the personal information listed above from the following categories of sources:
We may use this personal information to operate, manage, and maintain our business, to provide our products and services, to communicate with you, and to accomplish our business purposes and objectives, including, for example, using personal information to: develop, improve, repair, and maintain our products and services; process or fulfill a request or other transactions submitted to us; personalize, advertise, and market our products and services; conduct research, analytics, and data analysis; maintain our facilities and infrastructure; conduct risk and security control and monitoring; detect and prevent fraud; perform identity verification; perform accounting, audit, and other internal functions; comply with law, legal process, and internal policies; maintain records; exercise and defend legal claims; and fulfill legal obligations.
You have the right to request that we disclose to you (i) the categories of personal information we collected about you and the categories of sources from which we collected such information; (ii) the specific pieces of personal information we collected about you; (iii) the business or commercial purpose for collecting personal information about you; and (iv) the categories of personal information about you that we shared or disclosed and the categories of third parties with whom we shared or to whom we disclosed such information in the preceding 12 months. You also have the right to request that we delete personal information we collected from you subject to certain exceptions.
You also have the right to not be discriminated against in pricing and services because you exercise any of your rights under the CCPA. Customertimes does not offer financial incentives or price or service differences to consumers in exchange for the retention or sale of a consumer’s personal information.
You may make a request for the disclosures or deletion described above by contacting Customertimes Software at firstname.lastname@example.org. You may be required to submit proof of your identity for these requests to be processed as a verifiable consumer request. We may not be able to comply with your request if we are unable to confirm your identity or to connect the information you submit in your request with personal information in our possession. You may designate an authorized agent to make a request on your behalf subject to proof of identity and authorization.
Privacy and data protection laws, other than the CCPA, may apply to the personal information that we collect, use, and disclose. When these laws apply, personal information may be exempt from, or outside the scope of, access requests and deletion requests. As a result, in some instances, we may decline all or part of request related to this personal information. This means that we may not provide some or all of this personal information when you make an access request. Also, we may not delete some or all of this personal information when you make a deletion request.
We will update this CCPA Notice from time to time. Any changes will be posted on this page with an updated revision date.
Last updated: 6/23/2020