Customertimes Software Privacy Notice

Please read this privacy notice carefully as it contains important information that you should know before using the customertimes oftware. Website and/or services. By accessing and using the customertimes software. Website and/or services, you will be deemed to have wholly accepted customertimes software’s privacy notice.

Updated: June 21, 2022

We know that you care about your Personal Data and how it is used, and we want you to trust that Customertimes Software (“CTS”) uses your Personal Data carefully. This Privacy Notice will help you understand what Personal Data we collect through the CTS Website, (“Website”), and the Services offered/provided through the Website (“Services”), why we collect it and what we do with it.

Your use of the Website and Services, including any dispute concerning your online privacy therewith, is subject to the CTS Privacy Notice (“Privacy Notice”). By using the CTS Website and Services, you ACCEPT the practices set forth in this Privacy Notice. For this reason, please frequently refer to this Privacy Notice to ensure your continued ACCEPTANCE of all CTS’ practices relating to your personal information. Your continued use of any portion of the Website and/or Services following the posting of an updated Privacy Notice will constitute your full ACCEPTANCE of any changes.

Changes to Privacy Notice – CTS reserves the right to modify this Privacy Notice at any time and will notify You as to any changes via the Website or by email. CTS wants you to always be aware of what personal and other information it collects, how CTS uses that information, and under what circumstances CTS may disclose such information. All personal information that CTS collects will be handled in accordance with the Privacy Notice in effect at the time the information is collected. If the Privacy Notice changes in any significant respect in the meantime, CTS will not (without your permission) use your Personal Data in a manner that is inconsistent with the Privacy Notice in effect at the time your information was collected.

1. What Personal data do we collect?

We may collect personally identifiable information (“Personal Data”) from a variety of sources. This includes:

Personal data you give us directly,
Personal data we collect automatically, and
Personal data we collect from other sources.

You are not required to provide CTS with any Personal Data and you have a right to opt out of any cookie.

2. How do we collect your data?

You directly provide CTS with most of the data we collect. We collect data and process data when you:

Fill out forms on our website
Use or view our website via your browser’s cookies

What is a Cookie – Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).
Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognize you and it won’t be able to keep you logged in.
Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites that run content on the page you are viewing (‘third party cookies’). For further information, visit allaboutcookies.org.

How do we use cookies – CTS uses cookies to improve your experience on our website, including:

Understanding how you use our website
Serving you with relevant offers and promotions

Types of cookies we use – The CTS Website uses:

Google Analytics:_gid, _ga, _gat_gtag_, NID, ANID, 1P_JAR

We use the Google Analytics service to monitor visitor traffic and behavior on the website. This enables us to estimate more accurately the numbers of visitors to particular pages, journeys through and interactions with our web pages. This allows us to plan for volumes of usage and optimize our content for our users. In order to do this, Google Analytics tracks visits to our site and clicks made on our web pages. Google Analytics also measures which country and city people have visited the site from, if they have visited the site previously, what browser they were using, which site they came from, if they clicked on an advert to get to our site and what type of device they were using.

3. How will we use your data?